Frequently asked questions
Everything you need to know about ordering from alniyl.
How long does shipping take?+
Orders are processed within 1–3 business days, then delivered in roughly 5–12 business days. You'll get a tracking number by email as soon as your order ships.
How much does shipping cost?+
Shipping is calculated at checkout based on your destination and the items in your cart. Any applicable free-shipping threshold is shown in your cart.
Can I track my order?+
Yes. Once your order ships you'll receive an email with a tracking link. Please allow up to 48 hours for tracking to start updating.
What is your return policy?+
You can request a return within 30 days of delivery. See our Refund Policy for full details and eligibility.
What payment methods do you accept?+
We accept all major credit and debit cards through our secure, encrypted checkout. Your payment details are never stored on our servers.
How do I contact support?+
Email us at ymff62@gmail.com with your order number and we'll get back to you as soon as possible.